TERMS OF SERVICE

Street Smart English / StreetSmartEnglish.com

Last updated: 11/24/2025

These Terms of Service (“Terms”) govern your access to and use of the website StreetSmartEnglish.com, related subdomains, platforms, content, products, and services (collectively, the “Services”) provided by Street Smart English and

Adebayo A. Olorounto CNPJ: 55.802.539/0001-56 (“SSE”, “we”, “us”, or “our”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

If you reside in Brazil, you may have specific non-waivable rights under the Brazilian Consumer Defense Code (Lei 8.078/90) and Brazilian data protection laws (LGPD – Lei 13.709/18). Nothing in these Terms is intended to limit those mandatory rights.

1. WHO MAY USE THE SERVICES

1.1 Eligibility. You may use the Services only if:

(a) you are at least the age of legal capacity in your jurisdiction (in Brazil, generally 18), or have verifiable consent and supervision from a parent or legal guardian, and

(b) you have the power to enter a binding contract with us and are not barred from doing so under any applicable law.

1.2 Accounts for Minors. If you allow a minor to use an account registered in your name, you are fully responsible for that minor’s use, including all payments, content accessed, and communications.

1.3 Business / School Use. If you are using the Services on behalf of a company, school, or other organization, you represent that you are authorized to bind that entity to these Terms. In that case, “you” and “your” refer to that entity.

2. ACCOUNT REGISTRATION AND SECURITY

2.1 Account Creation. To access certain features (courses, memberships, dashboards, etc.), you must create an account and provide accurate and complete information, including name, email, and any required billing data.

2.2 Account Security. You are responsible for:

maintaining the confidentiality of your login credentials; and all activities that occur under your account.

You must notify us immediately at [email protected] of any unauthorized use or suspected breach.

2.3 One User per Login. Unless explicitly authorized by SSE, each account is personal and non-transferable. You may not share your login credentials with others or allow simultaneous use.

3. SERVICES, CONTENT & EDUCATIONAL NATURE

3.1 Educational Purpose Only. The Services, courses, and materials are for educational and training purposes in language learning and related skills. We do not provide legal, financial, immigration, or any other professional advice.

3.2 No Guarantee of Results. Language learning results depend on personal effort, practice, and many external factors. We do not guarantee any specific outcome, such as:

-fluency within a certain time,

-passing exams,

-obtaining visas, jobs, or promotions.

3.3 Third-Party Tools and Integrations. The Services may integrate with third-party platforms (e.g., learning management systems, video conferencing, payment processors). Those services are governed by the third party’s own terms and privacy policies. We are not responsible for third-party failures, unavailability, or actions.

3.4 Beta Features. We may offer experimental or “beta” features (including AI-powered tools). These are provided “as is” and may be modified, suspended, or discontinued at any time.

4. LICENSE TO USE THE SERVICES

4.1 Limited License. Subject to your compliance with these Terms and payment of applicable fees, SSE grants you a personal, limited, non-exclusive, non-transferable, revocable license to: access the website and use the purchased courses, content, and materials strictly for your own personal, non-commercial learning.

4.2 Restrictions. You agree not to:

copy, record, distribute, resell, or publicly display any course or content, except as explicitly permitted; share course materials (videos, PDFs, quizzes, prompts, etc.) in groups, websites, or platforms not authorized by SSE; reverse engineer, decompile, or attempt to extract source code from any part of the Services; circumvent any access controls or technical protections (e.g., login limits, DRM, download protections).

4.3 Intellectual Property. All content and materials (including videos, lessons, slides, text, images, logos, trademarks, exercises, AI prompts, dashboards, and underlying software) are owned by SSE or its licensors and are protected by Brazilian, U.S., and international intellectual property laws.

Nothing in these Terms transfers any ownership rights to you. You receive only a license to use, not any ownership of, the content.

5. USER CONTENT & CONDUCT

5.1 User Content. “User Content” means any content you submit or upload to the Services, including:

text responses, comments, messages,
audio or video submissions,
homework, assignments, testimonials, images, and feedback.

You retain ownership of your User Content but grant SSE the license below.

5.2 License to SSE. By submitting User Content, you grant SSE a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to:

host, store, reproduce, modify, adapt, translate, distribute, publicly perform and display your User Content, for the purposes of operating, improving, marketing, and providing the Services (for example, using anonymized testimonials or sample assignments in marketing materials, unless you explicitly opt out when requested).

5.3 Prohibited Content. You agree not to submit User Content that:

is unlawful, defamatory, abusive, hateful, discriminatory, or invasive of privacy;

infringes any third-party intellectual property or publicity rights;

contains malware, viruses, or malicious code;

includes personal data of others without consent.

5.4 Prohibited Conduct. You also agree not to:

use the Services for fraudulent, deceptive, or illegal purposes;

harass teachers, staff, or other students;

interfere with or disrupt the integrity or performance of the Services;

attempt to gain unauthorized access to accounts or systems.

5.5 Monitoring and Removal. SSE may, at its sole discretion, review, monitor, and/or remove User Content that violates these Terms or applicable laws. SSE is not obligated to pre-screen all content.

6. PAYMENTS, PLANS, AND REFUNDS

6.1 Fees. Prices, plans, and payment options (one-time, subscription, installments, etc.) are displayed at purchase time. By completing a purchase, you agree to pay all applicable fees, taxes, and charges.

6.2 Billing Currency & Taxes. For Brazilian residents, charges are typically in Brazilian Reais (R$) and may be subject to Brazilian taxes (e.g., ISS, PIS/COFINS, etc.), as applicable. For other users, charges may be in USD or other currencies, depending on the payment provider. Your bank or card issuer may charge additional fees.

6.3 Third-Party Payment Processors. Payments may be processed via third-party providers (e.g., credit card processors, PIX, boleto, digital wallets, or platforms like Hotmart). SSE does not store full payment card details and is not responsible for errors caused by payment processors, banks, or networks.

6.4 Subscriptions & Renewals. If you purchase a subscription:

it will renew automatically at the end of each billing cycle, using your stored payment method, unless you cancel according to the instructions in your account or in the relevant platform; you are responsible for cancelling before the renewal date to avoid additional charges.

6.5 Refund Policy. Any refund policy will be specified:

on the specific product page; and/or in your purchase confirmation.

To the maximum extent permitted by applicable law, all sales are final unless otherwise stated in a written refund guarantee. Where Brazilian or other applicable consumer law grants you mandatory withdrawal or refund rights, those rights will be honored.

6.6 Chargebacks. You agree not to make unjustified chargebacks. We reserve the right to suspend or terminate accounts involved in fraudulent or abusive chargeback activity.

7. ACCESS, AVAILABILITY, AND MODIFICATIONS

7.1 No Guaranteed Availability. We aim to keep the Services available, but:

we do not guarantee uninterrupted or error-free operation; access may be temporarily suspended or limited for maintenance, updates, security, or reasons beyond our control.

7.2 Course Content Changes. We may update, enhance, or remove portions of course content, modules, quizzes, or features at any time to improve quality, accuracy, or compliance with law.

7.3 Service Modifications or Discontinuation. SSE may modify or discontinue parts of the Services or content offerings. Where required by law, we will provide notice, especially if changes significantly impact paid subscriptions.

8. TERMINATION AND SUSPENSION

8.1 By You. You may stop using the Services at any time. To cancel a subscription, you must follow the cancellation instructions within your account or in the platform where you purchased (e.g., Hotmart, LMS, or payment portal).

8.2 By SSE. We may suspend or terminate your account, access, or license immediately, with or without notice, if: you materially breach these Terms or any policies;

we are required to do so by law or by a competent authority;

continued service would pose a security, legal, or reputational risk.

8.3 Effects of Termination. Upon termination or expiration:

your license to access paid content may cease, subject to any specific product access term (e.g., lifetime access, fixed term); sections that by their nature should survive (including payment obligations, IP, disclaimers, limitations of liability, governing law, dispute resolution) will remain in effect.

9. PRIVACY & DATA PROTECTION

9.1 Privacy Policy. Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data, including compliance with Brazilian LGPD and any other applicable data protection laws

9.2 International Data Transfers. Because SSE may operate servers and services in different countries (including the U.S. and Brazil), your data may be transferred and processed internationally. We will take reasonable measures required by applicable law to protect personal data during transfers.

9.3 Children’s Data. If we become aware that we inadvertently collected personal data from a child contrary to applicable law or without proper adult consent, we will take steps to delete such data.

10. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and all content are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, express or implied, including but not limited to: merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or timeliness of content.

SSE does not warrant that: the Services will be uninterrupted, secure, or error-free;
any defects will be corrected; specific learning or professional outcomes will be achieved.

Where applicable law (such as the Brazilian Consumer Defense Code) does not allow the exclusion of certain warranties, some of the above exclusions may not apply to you, and your statutory rights remain unaffected.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law:

11.1 Exclusion of Certain Damages. SSE, its owners, directors, employees, partners, and service providers shall not be liable for any:

indirect, incidental, special, consequential, exemplary, or punitive damages;

loss of profits, revenues, data, goodwill, business opportunities;
arising out of or in connection with your use or inability to use the Services, even if advised of the possibility of such damages.

11.2 Cap on Direct Damages.

SSE’s total aggregate liability arising out of or related to these Terms or the Services shall be limited to the greater of:

(a) the amount you actually paid to SSE for access to the specific course or service giving rise to the claim in the 12 months preceding the event; or (b) R$500

11.3 Consumer Law Protections. In jurisdictions where limitations of liability are restricted (including under Brazilian consumer law), this limitation shall apply only to the extent permitted, and your non-waivable statutory rights remain in force.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless SSE, its owners, officers, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

your violation of these Terms;

your misuse of the Services;

your User Content;

your violation of any law or third-party right.

13. GOVERNING LAW & DISPUTE RESOLUTION

13.1 Governing Law (Brazilian Users). If you are a resident or legal entity established in Brazil, these Terms and any dispute arising from or related to them shall be governed by the laws of the Federative Republic of Brazil, without regard to conflicts of law principles.

13.2 Governing Law (Other Users). If you are not a resident of Brazil, these Terms shall be governed by the laws of [choose: a U.S. state, e.g., Florida or Delaware], without regard to conflict of law principles, except where mandatory consumer laws of your country require otherwise.

13.3 Dispute Resolution & Forum.

For Brazilian residents, you agree that disputes may be resolved through the courts of Campinas, State of São Paulo, Brazil, or other competent courts as determined by Brazilian law.

For other users, you agree that disputes may be brought exclusively in the courts or arbitration forums of Miami, Florida, unless your local mandatory laws provide otherwise.

13.4 Informal Resolution First. Before initiating legal action, you agree to attempt to resolve disputes informally by contacting us at [email protected] and allowing up to 30 days for us to respond.

13.5 Class Actions Waiver (where permitted). Where permitted by law, you and SSE agree that each may bring claims only in an individual capacity and not as a plaintiff or class member in any class or representative proceeding.

14. CHANGES TO THESE TERMS

We may update these Terms from time to time. When we do, we will:

change the “Last updated” date at the top; and where required by law or where changes are material, provide additional notice (for example, by email or through the Services).

By continuing to use the Services after the updated Terms become effective, you accept those changes. If you do not agree to the updated Terms, you must stop using the Services.

15. MISCELLANEOUS

15.1 Entire Agreement. These Terms, together with the Privacy Policy and any purchase-specific terms or policies, form the entire agreement between you and SSE regarding the Services.

15.2 Severability. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force, and the invalid provision will be interpreted to best reflect the original intent, to the extent permitted by law.

15.3 No Waiver. Failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other.

15.4 Assignment. You may not assign or transfer these Terms or your rights and obligations without our prior written consent. SSE may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

15.5 Language Versions. These Terms may be provided in more than one language (e.g., English and Portuguese). In case of conflict between versions, English shall prevail, except where prohibited by consumer law.

16. CONTACT INFORMATION

If you have questions about these Terms, please contact:

Street Smart English – Legal / Support
Email (general support): [email protected]
Email (billing): [email protected]
Email (success & testimonials): [email protected]
Email (complaints): [email protected]